ESAB Business Excellence with AI.

ESAB’s unique business management system guides the way we operate. It drives repeatable, teachable processes and provides the tools necessary to extend ESAB’s more than 120-year history of innovation and create superior, lasting value for our customers, shareholders, and teammates.

Business excellence for the AI era.

AI is transforming our industry. It’s changing the products we make and how we work together. For years, ESAB Business Excellence has used lean practices, new tools, and smarter processes to turn ESAB teammates’ ideas into business improvements. Now, we are adding AI to that proven foundation. EBXai combines our continuous improvement fundamentals with AI-powered tools and global communities of practice, so ESAB can innovate faster than ever before.

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How EBXai works.

EBXai is organized around three global communities of practice: Lean/Operations, Growth/Commercial and AI. Each is built on our business excellence fundamentals and focused on connecting ESAB teammates’ expertise to real business outcomes.

Tools.

We combine proven EBX methods with secure, AI-enabled tools to identify opportunities, solve problems, scale best practices, promote growth and improve business operations.

Process.

We apply our core EBX processes with AI-supported insights to make better decisions, learn from results and continuously adapt how we improve the business.

People.

We train and empower our people to leverage AI, strengthen collaboration and build a deep culture of continuous improvement across all our business teams.

Voice-of-customer research.

Each year, ESAB teammates develop strategic plans based on extensive customer research. This voice-of-customer research using AI allows our businesses to have a clear picture of our market realities, our threats, our risks, our opportunities, and ultimately, our path forward.

Five priorities.

We know through continuous conversations with our customers that their top concerns remain safety, quality, delivery, cost, and growth of our brands and products. With EBXai as our approach to business and our customer’s top concerns as our focus, we work to meet or exceed customer requirements every day.

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EBXai delivers results.

We apply the principles of ESAB Business Excellence with AI at all our locations around the world to drive continuous improvement and create superior value for our customers and stakeholders. From voice-of-customer research to Kaizen to implementing AI processes to Gemba walks to 5S, EBXai offers a variety of flexible and effective resources that deliver real results across our global enterprise.

EBXai at work.

ESAB used voice-of-customer research to learn what fabricators were really searching for in a welding helmet before designing one with a look like no other. The huge success of Sentinel^™ is a testament to the way our businesses work under ESAB Business Excellence with AI.

EBXai at work.

ESAB uses the power of Voice of the Customer (VOC) and its EBX tool of Quality Function Deployment (QFD) to shape product development and innovation. By consistently focusing on customer needs and identifying customer problems, QFD helped the ESAB team better understand the challenges and opportunities of using leading fabrication technology.

This critical information established the design direction for the Rebel^™ project as users discussed the variety of welding processes and the availability of input power at different jobsites. By successfully employing QFD, there are now five models of Rebel in the market – the Rebellion continues!

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EBXai’s cutting-edge tools and technology.

EBXai pairs every element of our continuous improvement toolbox with learning platforms and AI capabilities that multiply its impact.

EBXai Excellence Hub

The online hub for business excellence at ESAB. Teammates can learn about our business excellence practices, join a community, build skills with structured training, and connect with experts across the enterprise.

Enterprise AI Platform

ESAB leverages it’s own secure enterprise AI platform that puts the power of leading AI models at every associate’s fingertips.

AI Personal Assistant

Our AI assistant built for business excellence, helping associates connect their work and ideas to ESAB’s continuous improvement engine and create real impact for our business.

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