ESAB Business Excellence.

Our unique business-management system guides the way we operate. It drives repeatable, teachable processes that deliver breakthrough performance and allow us to create superior value for our customers, our shareholders, and our associates.

How it works.

ESAB Business Excellence (EBX) provides the tools, techniques, and values that ensure we are continuously improving our ability to meet or exceed customer requirements every day.

Tools.

We identify the right tools to define and solve problems, apply lean practices, promote growth, and improve business operations.

Process.

We drive improvement by applying our core EBX processes, learning from the results, and adapting as needed.

People.

We foster collaboration to build a deep culture of continuous improvement across all our business teams.

Voice-of-customer research.

Each year, ESAB associates develop strategic plans based on extensive customer research. This voice-of-customer research allows our businesses to have a clear picture of our market realities, our threats, our risks, our opportunities, and ultimately, our path forward.

Five priorities.

We know through continuous conversations with our customers that their top concerns remain safety, quality, delivery, cost, and growth of our brands and products. With EBX as our approach to business and our customer’s top concerns as our focus, we work to meet or exceed customer requirements every day.

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EBX delivers results.

We apply the principles of EBX at all of our locations around the world to drive continuous improvement while creating superior value for our stakeholders. From voice-of-customer research to Kaizen to Gemba walks to 5S, EBX offers a variety of flexible and effective resources that deliver powerful results – regardless of geography or business platform.

EBX at work.

ESAB used voice-of-customer research to learn what fabricators were really searching for in a welding helmet before designing one with a look like no other. The huge success of Sentinel^™ is a testament to the way our businesses work under ESAB Business Excellence.

EBX at work.

ESAB uses the power of Voice of the Customer (VOC) and its EBX tool of Quality Function Deployment (QFD) to shape product development and innovation. By consistently focusing on customer needs and identifying customer problems, QFD helped the ESAB team better understand the challenges and opportunities of using leading fabrication technology.

This critical information established the design direction for the Rebel^™ project as users discussed the variety of welding processes and the availability of input power at different jobsites. By successfully employing QFD, there are now five models of Rebel in the market – the Rebellion continues!

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Establishing a foundation for success.

Over time, ESAB Business Excellence will allow us to maintain a key focus on our customers, set aggressive targets, and grow organically. The systematic methodology that EBX provides helps ensure we can execute and sustain every business long-term by keeping continuous improvement at the center of everything we do.

How ESAB Business Excellence (EBX) is working for ESAB.

By embracing the core tenants of EBX, ESAB has realized continuous improvement in many key areas year over year.

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Discover our guiding values.

Read more about the core components of our vision, the values we hold, and the behaviors that help us keep creating better.

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